Warranty Policy

Every Chotto product comes with a guarantee under the Australian Consumer Law. A replacement or refund is entitled to an item’s damage, failure, or unacceptable quality. Other than statutory rights, this product comes with a 12 months warranty from the date of purchase.

This warranty will not apply in circumstances where:
1. the goods have not been installed, maintained, operated, or used in accordance
with the manufacturer’s instructions or any other specifications provided with the
2. where damage or defects are caused by deliberate or negligent misuse or abuse, the physical alteration, fire, liquid spillage, use of incorrect voltage, power surges or dips, thunderstorm activity, force majeure, voltage supply problems, tampering or unauthorised repairs by any persons, use of defective or incompatible accessories, computer viruses, corrosive conditions, or introduction by an insect, pest, or other foreign body;
3. where damage results from any third party software or hardware not provided by
4. where items are lost or stolen; 
5. in relation to repairs of motors, where the motors have not been used in
accordance with specifications or by normal use.